Jazy Frei Plumbing & Heating Inc - Colorado Springs, Colorado

Sergio Navarrete

Way to expensive that's why they do free quote so they can rake you in the end, two tiolet pulled and replaced ring 1 disposal ring leak fixed 780 dollars later.

kinetta johnson

The company had completed a major project for us a couple years ago. It was a positive experience. I had a service completed on our toilet and followed up with the company about part of the fix but my inquiry was never resolved.

I had shared with the plumber during his visit we had just installed new parts a few days before but think they may need to be adjusted because it didn't seem like we installed properly. He ended up purchasing a new part (of the exact part we had) and replaced it and charging us.

I followed up with the owner and his son and to see what their thoughts were about their service plumber not investigating the installation first to see if it could be tweaked and simply replacing it with a new identical part.

The owner and son said they would follow up with the plumber and follow up with us. Never heard back from them.

Michelle R

We got a new water heater installed. The Jazy-Frei guys had to spend the whole day doing it because of how the old one was installed. They were quiet, respectful of our house, and they did the job perfectly. It's been a while now, and there hasn't been one single issue! We cannot recommend them enough!

Paul Hasty

Chris and Jazy Frei plumbing came to my home on time as expected. They were extremely courteous and were considerate of my home carpets, doors and everything. They even came back the second day to do a job and worked extremely hard. The price was very fair. I would call them back for any plumbing job I will ever have. I am very satisfied as a customer. Paul

Karen Sandidge

I had them install a new hot water heater which required a permit and inspection. They charged me $90 for the permit fee. When the inspector came to inspect the hot water heater, I saw that the permit only cost $40 from the county. I called Frei Plumbing and Heating and left a message stating that I had a question after the inspection requesting that someone call me. No one called me back. $50 additional to file a permit with the county seems exorbitant. The installer was very pleasant and did an excellent job. The "boss/owner" was a bit gruff, but I was still pleased with the install, but was very disappointed to see the gouge on the permit fee.

ga mommy

An outside pipe had frozen and we did not know it. We used it and water started flowing into our finished basement from the break. Not being from the area, my husband called a Nationally known plumber company. They gave us a time frame of 5 hours the next day for them to come out and fix it. At the last minute they called and cancelled until the next day. I could not miss a second day of work so I googled local companies and came up with Jazy Frei. The lady I spoke to in the office was very re-assuring and confident they could fix my problem and get my water back on today. The repair guys were at my door within an hour of my initial call and fixed my problem. Tim was to so helpful and informative. They will be the only company I call for plumbing issues. Thanks guys!

Nina Shirk

After three calls, three separate visits and $400 later, these poor excuse for plumbers didn't fix the leak in the bathroom sink that they were called out for. They replaced and charged us for for parts that were never needed and didn't fix the issue they were hired for. I know where my sink was leaking from, I pointed it out to him, even took pictures and video to showcase the leak, and in turn he replaced several parts that had NOTHING to do with issue at hand. We still have a leak from our bathroom sink and the only way they will come out to remedy the situation is for MORE MONEY. Then, this dude has the audacity to tell my husband it's only a cheap part, an easy fix, he should do it himself. So, this clown KNEW WHAT THE ISSUE WAS, KNEW WHAT PART HE NEEDED, and here we are, a week later, the issue not fixed, and we're out $400. His claim, "you told me the leak was on the left side, not the right side, so I only fixed what you said was the issue. That leak isn't from my work, so yeah, I'll have to charge you more money." Don't we pay plumbers for their experience and expertise in the field in which they're supposed to specialize in? Do yourself a favor, avoid this business at ALL COSTS. As an inexperienced homeowner, I should have better researched and vetted the non-professionals prior to making the decision on hiring them. Now, we're forced to pay more out of pocket for another company to come out when it would have been cheaper to replace the whole sink and vanity. Hopefully my review saves homeowners the same heartbreak and anger we've been left with.

Krissianna Martinez

I needed a toilet installed ASAP in my rental property yesterday. Another plumbing company was completely unprofessional about it, Lowes gave me the run around for a week and I was fed up! I called Jazy Frei at about 830 am and by 130pm they were at the house putting in the toilet. Chris at the office was extremely friendly and helpful! The gentlemen that went to the house was also very kind and patient with me and Lowes while picking up the toilet. I appreciate their help and will be using them in the future!